Shipping & Returns
Standard Delivery
Standard delivery is complimentary for all orders. Please allow 3 to 5 working days for Standard Delivery.
Express Delivery
We can deliver your order by Next Day Delivery for £15 per address. Next Day Delivery is complimentary for orders over £500. Express Delivery orders placed by 1pm Monday to Friday will arrive the next working day, excluding Bank Holidays.
Return Policy
Thank you for shopping with us! We strive to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your purchase, we're here to help.
Returns
You have [number of days] days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us at [contact information]. Please note: [Additional policies, if any, such as restrictions on returns for certain items, conditions for returns on sale items, or any other relevant information].
